Major global consulting firms, including Giga, Forrester Research, and McKinsey & Co., cite India's quality-cost benefit edge as just one major enticement causing the sharp increase in offshore outsourcing to Indian companies by multinational corporations. And, there are many other very compelling reasons to look to India:

Customer Service is a Career
Every year, India’s technical universities produce about 100,000 engineers, while 2.1 million other graduates and 0.3 million post-graduates emerge from India's non-engineering colleges.

Customer Service has emerged as the most popular long-term career for over 60 percent of graduates. Additionally, the government and the corporate sector operate a number of training programs targeting industry certifications.

ITES Friendly Government & Trade Policies
Information Technology and IT enabled services form a large part of the Indian government's national agenda and all policies are driven to achieve maximum benefit to the industry. Liberalization and deregulation initiatives taken by the Indian government are aimed at supporting growth and integration with the global economy. The Ministry of Information and Communication Technology also plays an active role in developing an infrastructure that supports the development of information technology.

Industry Organizations such as Nasscom (National Association of Software and Services Companies) and ESC fulfill a crucial role in helping the IT industry achieve the ITS and ITES vision. Working with the government, they have taken many steps towards efficient implementation of these meaningful new policies. Encodex India is NASSCOM member company.

Large Pool of Quality Professionals
India has a booming IT enabled services industry with technical strengths recognized the world over. Drawn from a vast workforce of educated, English speaking, tech-savvy professionals at a cost-effective, per-CSR rate of approximately $5,000 per year, versus the U.S. average of $40,000. This is a boon for a high-growth industry faced with a shortage of skilled workers.

Stable environment leading to Business Continuity
A large country, India offers geographical diversity and more than four major commercial hubs for running global operations and ensuring business continuity. A fledging democracy, a strong legal system, a stable political system and a pluralistic society – all these factors make India into a stable geographical location for outsourcing critical business functions.

Mature and Scalable Infrastructure
Recent and pending changes enhance India’s already significant cost advantages. First, basic, cellular, paging, and Internet Services have been privatized and tariffs are expected to drop substantially. Second, the domestic leased circuit tariff has been reduced by 80 percent in the last year. These savings pass directly to you.

India—The Knowledge Powerhouse
Emerging in the last decade as the world’s most influential resource of technology enabled knowledge services, India sees its leading companies earning reputation as mega-watt service providers. Companies with presence in India have enabled their customers—predominantly US and European—to achieve high quality results, at a much lower cost than using in-house or domestic outsourced services.

These factors have led to India becoming the global destination of choice for some of the best-known and admired companies. Encodex leverages its India Business Model to offer these benefits to its customers.

Discover this advantage. Make it work for you.